Friday, August 24, 2012

PCC/Bill Shock Prevention Win for Comptel in Europe

Comptel Corporation announced that a ".. leading European operator has deployed Comptel Control and Charge to provide its subscribers with greater control and transparency into their service plans. The deal, which was completed in 2011, enables the operator to quell subscriber concerns of exceeding data usage by providing real-time balance inquiries and alerts .. By providing this robust balance management and data monitoring, the solution empowers the operator’s subscribers with insight into how much they are spending. As a result, the concern of bill shock – especially pervasive among post-paid customers – is greatly reduced; encouraging subscribers to more readily take advantage of broadband services".

See "European Operator Utilises Comptel Control and Charge for Enhanced Customer Experience" - here.

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