Tuesday, January 6, 2015

Secured Video Streaming is Bad for Your In-flight Internet

Gogo, the in-flight internet services provider, released a statement about its traffic shaping and blocking practice, made by Anand Chari [pictured], EVP and CTO:

Gogo takes our customer’s privacy very seriously and we are committed to bringing the best internet experience to the sky. Right now, Gogo is working on many ways to bring more bandwidth to an aircraft. Until then, we have stated that we don’t support various streaming video sites and utilize several techniques to limit/block video streaming. 

One of the recent off-the-shelf solutions that we use proxies secure video traffic to block it. Whatever technique we use to shape bandwidth, It impacts only some secure video streaming sites and does not affect general secure internet traffic. These techniques are used to assure that everyone who wants to access the Internet on a Gogo equipped plane will have a consistent browsing experience.

We can assure customers that no user information is being collected when any of these techniques are being used. They are simply ways of making sure all passengers who want to access the Internet in flight have a good experience.

This comes as a response to the following tweet:


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