Amdocs announced an ".. integrated solution to optimize multi-vendor, multi-technology, heterogeneous networks (HetNets). The Amdocs Centralized Management and Optimization solution is the only radio access network (RAN) optimization solution that embeds multi-vendor network intelligence to enable mobile network operators to deliver optimal coverage and capacity in complex, multi-vendor networks across 2G, 3G, and LTE/ 4G and deliver a seamless quality of experience (QoE) for customers.
The Amdocs Centralized Management and Optimization solution includes:
- Amdocs Customer Experience Geo-Location [see "Amdocs Acquires Actix ($120M) to Provide Geo-located Network Information" - here] - reduces customer experience issues by up to 75 percent by automatically building traffic and quality of experience maps that enable the identification of congestion hotspots, quality issues and network problems, linking to customer data to allow service providers to focus activities where they will drive greater profitability
- Amdocs SON [see "Amdocs Positions Actix/Celcite as its SON Solution" - here] - reduces dropped calls by up to 20 percent by simplifying network management and maximizing network potential through automated optimization, enabling service providers to deliver effective customer experience improvements by targeting optimization based on customer revenue and business value.
- Amdocs Automatic Intelligent Correlation (AIC) - a RAN management solution that reduces time to diagnose network problems by up to 86 percent through automatic detection problems, proposing short-term operational and maintenance fixes along with long-term optimization solutions.
- Amdocs Benchmarking - provides automated benchmark diagnostics to enable an up to 80 percent2 reduction in processing time to plan network improvements, correlate benchmark results with subscriber experience and improve the effectiveness of marketing campaigns.
- Amdocs Network Acceptance implements automated, independent verification of network quality and detailed problem investigation prior to network launch, enforcing transparent and unambiguous KPIs, ensuring launch quality in LTE and small cell rollouts, reducing network acceptance time by up to 80 percent.
See "Amdocs Introduces Industry’s First Centralized, Intelligent, Multi-Vendor Network Optimization Solution" - here.