Tuesday, March 29, 2011
Light Reading conducted a short "man in the street" kind of survey (actully in the streets of CTIA 2011 - so not necessarily impartial people) asking consumers whether they prefer a data cap or speed throttling policy for their mobile data service.
See video by Dan Jones (please follow the link to read his bio!), site editor Light Reading Mobile, below or "CTIA 2011: Throttling & the Data Cap Debate" - here.
I believe that this short survey shows the need for better subscriber management and self-provisioning services. For example, some said that they prefer speed throttling since they can’t monitor or estimate usage - so if data-caps are to be used, consumers should have an easy way to monitor usage, top-up quota etc. Same for speed limits - notifications and an option to get back to normal speed should be easy.
Side note - if I am not mistaken, the lady that is interviewed was the author of article I presetned yesterday (Debra Baker - here).