Tuesday, November 8, 2011
HP announced that ".. the HP Actionable Customer Intelligence portfolio has been enhanced with the Vertica Analytics Platform from Vertica, an HP Company. Real-time, big data analytics from Vertica can help CSPs develop a complete, wrap-around view of the customer and the network, allowing them to understand customer behavior and deliver more personalized services.
Bob Stutz, senior vice president, Business Solutions said: “To drive business growth, CSPs must deliver more personalized services and manage service quality more effectively .. With HP’s extensive portfolios, CSPs can create a customer-centric OSS as well as build ACI solutions that transform customer information into valuable business strategies.”
HP also added the "HP Virtual Identity Profile Broker, which builds a single view of the subscriber in order to offer him or her personalized services"
In addition HP updated the HP OSS Transformation portfolio, and announced ".. new offerings for HP business consulting practice"
See "HP Expands Offerings to Help Telecoms Personalize and Manage Services for Better Customer Experience" - here.