ipoque announced the "release of its enhanced Net Reporter, a comprehensive and feature-rich traffic and subscriber analytics solution for operators with near-100% detection of all network traffic.
Net Reporter delivers information such as application usage, device, location, ARPU and QoE/QoS statistics that are valuable to various departments within network operator, for example, Customer Service to pre-emptively avoid subscriber churn, Network Planning to predict and mitigate against congestion, and Marketing to identify specific subscribers to offer additional revenue generating services".
Dirk Czepluch [pictured], CTO, ipoque said: “With our enhanced Net Reporter traffic and subscriber analytics solution we enable mobile and fixed network operators to monetize the pipe they provide by helping them get detailed knowledge about their customer’s usage behavior. The insight gained is extremely valuable for customized Marketing campaigns and made to measure service offers, for example guaranteed QoE for business critical applications or content partnerships with preferred streaming platforms”.
See "ipoque’s enhanced subscriber analytics engine enables operators to monetize the pipe" - here.