TEOCO CEM Combines Service Assurance, Geo-location, Analytics

TEOCO released recently "CEM, its latest version of the Customer Experience Management solution for end-to-end analytics of subscribers’ activity and improved Quality of Service (QoS) .. CEM uses multi-dimensional diagnoses, including data from network elements, probes, and performance metrics to power advanced insights onto the experience of subscribers.

The solution brings together TEOCO’s proven capabilities in service assurance, geo-location, and analytics. Using the Hadoop framework, CEM can retain xDRs, KPIs and KQIs for a limitless period of time to monitor and analyze subscriber’s network experience, and proactively troubleshoot service issues. CEM also integrates with TEOCO’s existing fault detection and performance monitoring solutions, and offers the same multi-vendor, multi-technology, multi-domain and multi-source capabilities".

See "TEOCO combines Service Assurance & Customer Analytics with big data CEM offering" - here.

M&A: Teoco Acquires Schema for $9M

 
Asaf Gilad reports to Calcalist that "Israeli-base Schema was sold to Teoco for $9M .. according to IVC reports , Schema that was founded in 1995, raised $33.6M during the years - including the last round in 2001 that was based on $60M valuation .. the company is considered profitable but with low growth rate, as major TEMs developed competitive products" (see offering from NSN, Ericsson, Alcatel-Lucent)

See here (Hebrew). Both companies do not mention this in their web sites. 

Schema "delivers advanced self-organizing, multi-vendor RAN optimization and analysis solutions, improving network performance across all 2G, 3G, and 4G wireless technologies". Teoco has a portfolio of solutions, some of which may be synergistic to Schema - such as Routing Management