Monday, July 21, 2014

[Study]: 85% of Operators are Leveraging OTT Apps to Attract Customers


A new study by Allot Communications (surveyed the data plans and charging trends of 175 mobile operators worldwide) finds that "85% of operators are leveraging apps to attract customers and increase ARPU .. Facebook is mobile operators’ top choice for zero-rated apps and Unlimited data plans are in decline".

Some examples of Zero rate programs:
  • Facebook Offers Free Messaging Through 18 MNOs - here
  • Success for Application-Based Service Plans in Zimbabwe - here
  • Vodafone India Offers Free Twitter Access - here
  • VimpelCom - Free Access to Wikipedia - here
  • Smart [Philippines] Uses Sandvine for Application-Aware Service Plans - here
  • Aircel [India] Offers Facebook Aware Service - here

Source: Allot Communications 

"Shared data plans are on the rise From 2012 to 2014, operators offering unlimited data plans have diminished from 35% to 15% while operators offering shared data plans with shared data caps increased from 29% to 42%"



Source: Allot Communications 


"As the evolution of data plans continues, unlimited data plans are becoming an offering of the past. Operators are moving away from actions that degrade QoE such as throttling Internet speed and when usage exceeds the volume cap; they simply charge the overage and maintain QoE"


Source: Allot Communications 

See "Allot MobileTrends Report Records the Rise of Application-Centric Mobile Operators" - here.

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