Thursday, July 24, 2014

The FCC Reminds ISPs: Transparency Rule is in Full Force

The recent debate around the delivery of Netflix traffic in the US [see "Verizon vs. Netflix on Congestion - It is NOT Us!" - here and "Netflix - Speed to Comcast Customers Continue to Surge" - here], creating confusing among consumers, probably led the FCC to remind ISPs that the Open Internet (Net Neutrality) rules (or some of them) are still in effect.

The FCC issues a public notice, with an enforcement advisory (here), saying that "Providers of broadband Internet access services must disclose accurate information about their service offerings and make this information accessible to the public. This requirement, known as the Open Internet Transparency Rule, has been in full force and effect since 2011 [see "FCC's Net Neutrality Rules Made Official; Start on Nov. 20" - here].

..The Transparency Rule requires every fixed and mobile broadband Internet access provider to “publicly disclose accurate information regarding the network management practices, performance, and commercial terms of its broadband Internet access services sufficient for consumers to make informed choices regarding use of such services and for content, application, service, and device providers to develop, market, and maintain Internet offerings". 

Accuracy is the bedrock of the Transparency Rule. Under the rule, all disclosures that broadband Internet access providers make about their network management practices, performance, and commercial terms of broadband services must be accurate"

FCC Chairman Tom Wheeler [pictured] said (here): “Consumers deserve to get the broadband service they pay for. After today, no broadband provider can claim they didn’t know we were watching to see that they disclose accurate information about the services they provide. The FCC’s transparency rule requires that consumers get the information they need to make informed choices about the broadband services they purchase. We expect providers to be fully transparent about the details of their services, and we will hold them accountable if they fall down on this obligation to consumers

See "FCC to ISPs: Inaccurate Disclosures Violate Transparency Rule" - here.

No comments:

Post a Comment