Friday, March 30, 2012

[Update] Cox: "No plans for Usage-based billing; Message was a Mistake"

I reported yesterday that Cox Communications may be preparing for Usage-based Billing (charge overage fees over today's data caps policy), based on a message seen by one of its broadband subscribers (here).
Todd Spangler reports to Multichannel News that Cox has no plans to do it, according to Cox's spokesman Todd Smith (pictured): "It was completely an error that was posted .. We have made no change to our existing policy .. Cox will continue to evaluate service delivery and billing options as the industry and needs of the customer evolve".

See "Cox: Still No Plans For Usage-Based Internet Fees" - here.

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