Wednesday, June 19, 2013

Time Warner Cable: Slow Internet is Normal - We don’t Throttle Traffic

Jeff Simmermon (pictured), Director Digital Communications, Time Warner Cable explains in a blog post why the Internet is sometimes slow. There are many reasons - but not the speculation "A small subset of our customers" that "seem to think we are intentionally degrading their service"

We don’t throttle traffic

".. We’ve invested billions of dollars to ensure that our networks deliver the best possible experience regardless of the source or nature of the traffic. However, the traffic only moves as fast as the weakest link. And when traffic travels across multiple networks, each with its own relationships, slowdowns and other problems can and do occur".

See "Explained: Why Internet Traffic Slows At Times" - here.

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