Neelie Kroes (pictured),Vice-President of the European Commission, leads the Net work Neutrality agenda in the EU (see "EU: 'It's not OK for Skype and other such services to be throttled'" - here and "EU: Net Neutrality is about Transparency" - here).
Today Ms. Kores Tweeted the following - "It's official: chat apps have overtaken SMS globally. The cash cow is dying. Time for telcos to wake up & smell the data coffee".
What should be telcos be doing, while maintaining Network Neutrality?