
However, Tesco's fair use policy seems to be unique (here):
"We regularly monitor and review our customer’s collective and average monthly usage to set our fair usage limit (FUL) at a level that will not affect the majority (at least 95%) of our customers. Currently the FUL is set at 100GB per month. If a customer regularly downloads in excess of the FUL, we take the following steps:
1. When we first notice that a customer has exceeded the FUL, we contact the customer to bring the matter to their attention. We will ask the customer to modify their use and/or give them the opportunity to move onto a ‘Super-user tariff’ (see our Price List for details). [I can’t find it there or elsewhere]
2. If the customer declines to move to the Super-user Tariff but continues to exceed the FUL for a further two consecutive months, we will suspend or terminate the customer’s service.
No comments:
Post a Comment