Guavus announced it will "
..demonstrate its Reflex Big Data Analytics platform, along with a suite of analytics applications tailored for cable operators' needs in customer experience management, network capacity planning and content & media optimization. At a glance, various use cases include:
- Characterization of OTT traffic without deep packet inspection (DPI)
- Subscribers' quality of experience via second-screen apps (iPad, Android and IP)
- Customer care interaction drivers (calls, tickets and truck rolls)
- Churn impact based on usage behavior, subscribed services and customer care interactions
- End to end visibility to content delivery and performance metrics
"The Guavus Reflex platform (chart below)
is an end-to-end solution that provides actionable, contextually aware insights into customer behavior, network performance and application usage to enable timely, optimal decisions"
In February Guavus announced "
..with growing traction in the US, Guavus currently counts three of the top four mobile operators and three of the top five Internet backbone operators as key accounts .. n addition, Guavus recently raised $25 million in a series-B growth round led by Intel Capital, Artiman Ventures and Sofinnovia Ventures" (
here)
See "
Guavus to Demonstrate Big Data Analytics Applications at The Cable Show" -
here.
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