MDS Lavastorm Analytics announced that "Belize Telemedia Limited (BTL), Belize's largest telecommunications service provider, is using the MDS Lavastorm Business Performance Analytics Suite to optimize key service delivery and billing processes for its value-added services while it continues to deliver a superior customer experience .. With the Lavastorm Suite, BTL has a global view of their service and subscriber usage data at a detail level, allowing them to design and track usage of more sophisticated, value-added services like pre-paid mobile Internet and tiered service pricing packages"
Ivan Tesucum (pictured), GM of Finance at BTL said: ".. Gathering and analyzing data from multiple teams was taking too long and not providing the accuracy we wanted. Lavastorm's power and ease of use, however, allows us to connect processes and their full data sets with almost no effort. It also addresses both event-driven audits and persistent analytic needs. We are already seeing a huge uptake of the tool among many of our teams, thus making us a more agile company"On March 31st, 2011 BTL had 175,000 cellular customers. The operator offers pre-paid internet services (under the Digicell brand).
See "MDS Lavastorm Analytics Gives a Global View of Subscribers and Service Usage to Belize Telemedia Limited" - here.
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