Wednesday, August 8, 2012

US MSO Prepares for UBB with Openet

After years of announcements it seems that US MSOs are serious now about usage-based billing (UBB). Take Comcast for example "Comcast to Begin Usage-Based Billing Trial Run in Nashville August 1" - here.

However, deploying UBB requires some OSS infrastructure in order to maximize the revenue potential, while avoiding bad reputation with "bill shock" complains. What was relevant so far for mobile operators, finds its way to fixed broadband services, and so are the vendors offering these solutions.
Openet announced that "one of the largest providers of video, high-speed data and voice services in the United States has successfully deployed a comprehensive suite of Openet products enabling its cable customers to monitor how much broadband is used each month .. To effectively meet the current and imminent demand, broadband providers must understand usage trends and be prepared to offer a variety of plans that meet consumer needs -- including avoiding bill shock ..  The monitors are currently available to customers within a trial market, with plans for nationwide deployment".

"Leveraging the Openet Balance Manager, Profile Manager and Policy Manager, the broadband provider offers customers an online monitor that tracks broadband usage for individual or household uses in a given month, and drives the consequences of exceeding a usage threshold. Based on an existing broadband plan, the monitor may also reward consumers with discounts for not going over their monthly allocation of broadband"

See "Openet Enables Leading Broadband Provider to Offer Customers a Unique View into Usage History" - here.

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