Friday, February 4, 2011

Verizon Wireless: Unlimited Data is only for 95% of Subscribers

While Verizon is about to start the iPhone service and said to be able to allow unlimited data service (see "Verizon is Confident its Network Can Support Unlimited Data Plans w/iPhone" - here) it has decided that there should be some limits.

In a document titled "Important Information about Verizon Wireless Data Plans and Features" (here) the operator says that "Verizon Wireless strives to provide customers the best experience when using our network, a shared resource among tens of millions of customers. To help achieve this, if you use an extraordinary amount of data and fall within the top 5% of Verizon Wireless data users we may reduce your data throughput speeds periodically for the remainder of your then current and immediately following billing cycle to ensure high quality network performance for other users at locations and times of peak demand. Our proactive management of the Verizon Wireless network is designed to ensure that the remaining 95% of data customers aren't negatively affected by the inordinate data consumption of just a few users".

This is "fair-use" policy - i.e. the subscriber does not pay extra, but maybe subject for a QoS penalty - a long one, in this case (at least one month).